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FAQs

  • What treats are in the subscription box?
    All boxes will contain treats that assist with dental hygiene and maintenance, Omega 3 and fatty acids plus a harder chew. Treats can be used for training or rewards. We change the treats each month so they don't get bored, BUT if they have a favourite, let us know and we will be sure to include this one more often.
  • What if I want to extend my subscription?
    We have the option for a 6 month subscription only and these auto renew each month until the subscription is cancelled. You can cancel via your online access or simply send an email to info@waggytreats.com.au
  • Where are the treats made and sourced?
    All Waggy Treats are made in Australia and sourced from Australian produce except for the green lipped mussels which are premium produce sourced from New Zealand and sustainably caught.
  • Why can't I add a subscription and individual products to my cart?
    You can add multiple products to your cart and the checkout will work just fine. But sadly you cannot add a susciption and an individual product to the cart at the same time. Sorry, this is out of our control. If you want to purchase a subscription then you will need to do it as a seperate transaction. Or alternatively, purchase individual products and then come back for a subscription.
  • Are Waggy Treats good for Dogs?
    Our treats are animal products and not processed treats. While treats are yummy for your Dog, they should only make up 10% of their diet.
  • Will I get the same treats every month?
    No. We like to change the combination of treats each month to keep your dog excited. We will take into account any allergies when packaging your subscription box. We can also custom the treats each month to what your dog loves. If they love a particular treat we can put that in each month or alternate months to make sure they get their fave!
  • What size is appropriate for my dog?
    Our website shows the general size of the dogs that the packs would be suitable for. If you find that your dog is a power chewer, then you can email us and either upsize to a larger dog subscription or we can customise a box to suit your needs.
  • Are the treats suitable for my puppy?
    Yes, during the subscription process we ask for your Dogs birthday - if we see that they are a younger pup we will include appropriate treats which will be a little softer and more easily digestible. As they grow their treats will grow with them.
  • Do you ship overseas?
    No. Due to customs requirements, we do not currently ship overseas for dog treats.
  • What packaging do you use?
    All our packaging is 100% recyclable.
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